1.7K views
Not resolved
2.0
Details
Additional Fees
Discounts and Special Offers
Price Affordability
1 comment

I received a call from a representative from Sundance Vacations stating that i had won a trip to 1 of 4 locations.My fiance and I chose to go to Cancun.

We were told that we had to sit through a presentation in order to redeem the trip and so we did. When the presentation was through, a bunch of *** and rude sales consultants came up to chat with us about purchasing options. we kindly declined and then went on our way to Cancun. They told us that if we upgraded, the offer would be all inclusive it cost 800 ( so called taxes) They also informed us that it would be a resort that was comparable to the Westin.

When we arrived to the hotel, it was so bad. Internet, air, food, space, people... all terrible. we spent 6 hours dealing with their awful internet to try and leave the resort and book another hotel/ resort.

When we finally were able to get out of the hotel (that we later found out was 50.00 USD per night ... definatley , not westin prices) we had to spend an additional 650 some dollars to enjoy our vacation ( which we did thoroughly) . The point is, it was a rip off and a lie about the accommodations.

The hotel lists that there was a beach on site, but it wasnt the good part of the beach.Looked horrible and not blue at all.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of false advertising and cheap flight accommodations. Please immediately contact the author of this review to discuss not as described of sundance vacations vacation package and associated monetary loss in the amount of $823. Sundance Vacations needs to issue a full refund according to poster's claims.

Other people also mentioned sundance vacations vacation package in their reviews. You may find this information helpful for further shopping at Sundance Vacations.

Had an Experience with Sundance Vacations?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1111830

Hi, we also won a trip and we can choose where to go.I don't really trust them.

So, It was nothing all inclusive?Do you have any pictures?

You May Also Like

Expedia not refunding for room full of bugs Expedia "We booked four rooms, one of the rooms had bugs, ants, and other insects all over. We couldn't stay there with two kids. I contacted the hotel front desk and..." Read more Bookvip - Babymoon in Puerto Vallarta, Mexico! Bookvip "Hola from Puerto Vallarta, Mexico! We're here on our baby moon! We're celebrating the birth of this beautiful little baby! We're in the most beautiful Belaire Collection Resort! Look at..." Read more Sundance Vacations - Another Investigative Report Sundance Vacations "This is a clip from ABC 27 in Harrisburg, PA where they do an investigative piece on Sundance Vacations. (it's in the second half of the clip). Sundance has sales..." Read more Sundance Vacations - Vacation Package Review from Wyoming, Pennsylvania Sundance Vacations "I was skeptical at first but I'm glad I went to the presentation. I saw everyone posting about time shares but actually it's discounts traveling. They did try to sell..." Read more Precision Tune - They lied and put my life in danger. Precision Tune "On Thursday, September 14, 2017 .. I went to the precision tune in Wilson, NC for a routine oil change, tire rotation, and tire pressure check. I live 45 minutes..." Read more Frontgate - When a pledge is just a pledge.  3 Attempts at delivery and each time the product was damaged!!! Frontgate "Originally ordered the Palermo outdoor Lg Sq Table/Chairs set on July 17, 2017. First and second deliveries showed up with either glass broken and/or cheap plastic piece that holds table..." Read more Wayfair - Misleading advertising Wayfair "Wayfair posted an ad on Yahoo Canada listing a ShelterLogic product at 204.99 When I clicked on the link the actual product was $310.99 When contacted they suggested the add..." Read more Kemper Home Service Companies - DO NOT BUY KEMPER HOME INSURANCE Kemper Home Service Companies "I bought a new house in 2016. I did own a house prior to this in the same area for last 10 years. My agent told me that there is..." Read more