Hello, my husband and I had the same problem with sundance vacations. You are able to cancel your package, WE DID!
Tell them you are no longer working and cannot continue to pay for the package. You have to play hard with them, (Do not be vulnerable to them, be strict and some what aggressive)stick to your words and do not allow them to tell you anything differently. You can cancel your contract!!! If they try that no thing with you again, let them know you will talk to a lawyer about their company and this contract they are forcing you to keep.
Tell them you will notify your bank as well that no payments from Sundance Vacations are to be taken out of your account because you are canceling your contract with them because you cannot afford no longer. That should get them to cancel out that package/contract right then. When they cancel your contract, they will send you a letter that you will have to sign and send back within 14 days, and they will stop payment as of that day. This is what my husband and I had to do to get these people to cancel.
I would not allow them to over talk, or fast talk me about nothing while telling them to cancel this mess they had us in. Their are so many people that are in the same situation as all of us. I just wanted to pass on this info because we too could never use none of the properties for when we needed them. Enough was enough, if you no longer want to pay for something that you cannot use, why keep paying.
Don't put yourself in debt for a company that cannot do nothing for you. I hope this info helps.
Reason of review: Poor customer service.