We were called and told that we won a free gift and when we went to claim our gift, It was sales pitch to sell vacation package. And they did not tell all the details.
The presentation was too good and sounded cheap, So, we signed up. When we got home to book vacations, there were none available that we can use till 6 months to a year, and the ones available are out of country and expensive air fair. We called to to cancel to get refund, but, was told there is no refund and the contract is signed and now i own it. And There is no way I can close the account without paying remaining amount irrespective of i use the vacations or not, and The only way i can close the account is by paying remaining amount and loosing all the vacation.
If i have to keep the vacations, i have to pay $400 every year just to keep the plan active. This is after paying the vacation in full. They call this as annual service fee. This is big scam.
Be very careful before you sign the contract, lot of fine print hidden, Once you sign, no way you can get out of it. They will suck as much as possible and dont even let you know before closing the account on non payment of annual service fee.
Product or Service Mentioned: Sundance Vacations Vacation Package Booking.
Reason of review: Return, Exchange or Cancellation Policy.