Contact Sundance Vacations Customer Service
How to Reach a Person at Sundance Vacations
Verified Contact Information
Toll-Free Number:
-
1-800-220-9400
Customer Service:
-
1-610-590-1522Allentown, Pa
-
1-717-651-1300Harrisburg, Pa
-
1-610-962-3700King Of Prussia, Pa
Customer Service:
cx@sundancevacations.com
info@sundancevacations.com
Jobs/ Career:
hr@sundancevacations.com
Legal:
Media:
Sundance Vacations Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Sundance Vacations Phone Number
1 (800) 220-9400
Average Calls duration
2 minutes
Most Popular Sundance Vacations Email Address
info@sundancevacations.com
Issue Resolution Rate
Low (10% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Activation/ cancellation, request for information, payments and charges
Sundance Vacations Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Sundance Vacations Phone Number | 1 (800) 220-9400 |
| Average Calls duration | 2 minutes |
| Most Popular Sundance Vacations Email Address | info@sundancevacations.com |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Activation/ cancellation, request for information, payments and charges |
Contact Information
Sundance Vacations Website:
Sundance Vacations Help Center:
Corporate Office Address:
Sundance Vacations, Inc.
264 Highland Park Blvd.
Wilkes Barre,
Pennsylvania
18702
United States
Fax:
(570) 820-0920
Summary of Sundance Vacations Customer Service Calls
39
TOTAL
CALLS
CALLS
01:41
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sundance Vacations?
Payments and Charges Question:
- “Billing”
- “Payments”
- “Payment”
Request for Information Question:
- “Concerning my reservation”
- “Assistance”
Activation/ Cancellation Question:
- “Cancel”
- “Cancel membership”
- “Activation”
Staff Question:
- “Asking for one day additional on 30% promotion two live chat customer service people said yes. Yet I didn't get it. I have copies of conversations. Can you help?”
Account Question:
- “Freeze my account”
Shipping and Delivery Question:
- “Are flight was delayed until 1155pm and we wont get to vegas til 127am and we lose a day and we deserve another day in vegas get with spirit airlines”
Other Question:
- “Cannot get in touch for weeks”
- “Certificado promocional”
- “Travel air/hotel booking”
Compare Sundance Vacations Customer Service To
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Sundance Vacations