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Contact Sundance Vacations Customer Service

How to Reach a Person at Sundance Vacations

Verified Contact Information

Toll-Free Number:

  • 1-800-220-9400
Call Now
Send Message

Customer Service:

  • 1-610-590-1522
    Allentown, Pa
  • 1-717-651-1300
    Harrisburg, Pa
  • 1-610-962-3700
    King Of Prussia, Pa
  • 1-973-265-0221
    Parsippany, Nj
  • 1-412-256-7140
    Pittsburgh, Pa
  • 1-800-210-5500
  • 1-570-820-0900
  • 1-800-355-4300
  • 1-800-264-3802

Accounting/ Billing:

  • 1-800-223-0088
    TAN Package

Customer Service:

cx@sundancevacations.com
info@sundancevacations.com

Jobs/ Career:

hr@sundancevacations.com

Legal:

getaways@sundancevacations.com

Media:

pr@vacmail.com

Sundance Vacations Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sundance Vacations Phone Number
1 (800) 220-9400
Average Calls duration
2 minutes
Most Popular Sundance Vacations Email Address
info@sundancevacations.com
Issue Resolution Rate
Low (10% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Activation/ cancellation, request for information, payments and charges
View full overview

How to Contact Sundance Vacations?

Most Popular Number:

(800) 220-9400
Total calls: 29 Issue resolved: 1 Last call: May 3, 2024

The Sundance Vacations phone number for customer support is 1-800-220-9400. You can call this line with any comments, questions, or feedback regarding complimentary stays and vacations, cancellation fees and promotional trips. If you are having difficulties accessing your account, call 1-800-223-0088 or 1-800-210-5500 to get assistance on this matter. If you prefer written communication, you can get in touch with the Sundance Vacations customer support team via email or by filling out an online inquiry form.

The Sundance Vacations email address for customer service support is info@sundancevacations.com. You can send your questions, concerns,and complaints to this address, and the customer care team will get in touch with you to provide information or offer ways to resolve your issue in the best possible manner. If you have troubles with your account, drop an email at cx@sundancevacations.com ti get in touch with the tech support team. To learn more about job opportunities offered by the Sundance Vacations, contact the HR team at hr@sundancevacations.com. If you have questions regarding the Privacy Policy or any other legal issues, contact the legal department by sending an email to getaways@sundancevacations.com. To connect with the PR department, send your request to pr@vacmail.com.

The company is headquartered in Pennsylvania. You can send official correspondence, letters and papers to the Sundance Vacations address that is to Sundance Vacations, Inc., 264 Highland Park Blvd., Wilkes Barre, Pennsylvania 18702, United States. Along with its head office in Wilkes Barre, the company has official branches in Harrisburg, King of Prussia, Parsippany, and Monroeville. If you need to contact one of the locations directly, go to the “Locations” page of the Sundance Vacations website to see the full list of contact details for each office.

The company offers a number of ways for customers to contact them. You can choose what works best for you and the company will get back to you as soon as possible. The fastest way to get in touch with the Sundance Vacations support department is by phone. If you prefer written communication, you can connect with the support representatives via email or “Contact Us” form on the corporate website.

PissedConsumer Club

Contact Information

Sundance Vacations Website:

Sundance Vacations Help Center:

Corporate Office Address:

Sundance Vacations, Inc.
264 Highland Park Blvd.
Wilkes Barre, Pennsylvania 18702
United States

Fax:

(570) 820-0920

Summary of Sundance Vacations Customer Service Calls

39 TOTAL
CALLS
01:41 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sundance Vacations?

Payments and Charges Question:

  • “Billing”
  • “Payments”
  • “Payment”

Request for Information Question:

  • “Concerning my reservation”
  • “Assistance”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel membership”
  • “Activation”

Staff Question:

  • “Asking for one day additional on 30% promotion two live chat customer service people said yes. Yet I didn't get it. I have copies of conversations. Can you help?”

Account Question:

  • “Freeze my account”

Shipping and Delivery Question:

  • “Are flight was delayed until 1155pm and we wont get to vegas til 127am and we lose a day and we deserve another day in vegas get with spirit airlines”

Other Question:

  • “Cannot get in touch for weeks”
  • “Certificado promocional”
  • “Travel air/hotel booking”

Compare Sundance Vacations Customer Service To

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